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The Official Website of
Ministry of Utilities Sarawak

Client Charter's Achievement
2011|20142015|2016|2017|2018|2019|2020|

Issuing Wireman Certificates upon fulfillment of the requirements within 2 working days.
 JanFebMarAprMayJunJulAugSepOctNovDec
Achievements
95.21%
97.53%
95.79%
91.11%
83.33%
77.71%
80.95%
86.52%
96.3%
0%
0%
0%

Issuing Chargeman Certificates upon fulfillment of the requirements within 2 working days.
 JanFebMarAprMayJunJulAugSepOctNovDec
Achievements
97.6%
99.64%
97.22%
98.63%
94.7%
86.55%
90.26%
93.97%
98.34%
0%
0%
0%

Issuing Electrical Supervisor Certificate upon fulfillment of the requirements within 2 working days
 JanFebMarAprMayJunJulAugSepOctNovDec
Achievements
100%
91.67%
100%
100%
100%
91.67%
66.67%
100%
100%
0%
0%
0%

Issuing Competent Electrical Engineer Certificates upon fulfillment of the requirements within 2 wor
 JanFebMarAprMayJunJulAugSepOctNovDec
Achievements
100%
100%
100%
100%
100%
100%
88.89%
33.33%
100%
0%
0%
0%

Issuing Certificate of Approval for Electrical Appliances upon fulfillment of the requirements withi
 JanFebMarAprMayJunJulAugSepOctNovDec
Achievements
100%
85.71%
78.26%
100%
82.35%
90.16%
80.7%
92.59%
100%
0%
0%
0%

Issuing Import Permit upon fulfillment of the requirements within 2 working days.
 JanFebMarAprMayJunJulAugSepOctNovDec
Achievements
100%
100%
100%
100%
100%
98.39%
94.36%
100%
99.32%
0%
0%
0%

Registering Electrical Installation Contractor upon fulfillment of the requirements within 2 working
 JanFebMarAprMayJunJulAugSepOctNovDec
Achievements
100%
100%
100%
100%
84.72%
74.63%
81.58%
98.8%
92.71%
0%
0%
0%

Registering Switchboard Manufacturer upon fulfillment of the requirements within 2 working days.
 JanFebMarAprMayJunJulAugSepOctNovDec
Achievements
100%
100%
100%
100%
100%
100%
50%
100%
100%
0%
0%
0%

Approval of Generating Licence (more than 1.5MW) upon fulfillment of the requirements within 35 work
 JanFebMarAprMayJunJulAugSepOctNovDec
Achievements
100%
100%
100%
100%
100%
100%
100%
100%
100%
0%
0%
0%

Approval of Generating Licence (less than 1.5MW) upon fulfillment of the requirements within 32 work
 JanFebMarAprMayJunJulAugSepOctNovDec
Achievements
100%
100%
100%
100%
100%
100%
100%
100%
100%
0%
0%
0%